Welcome to Rambora LLC’s store. We highly value your privacy and personal information security, and are committed to processing information in accordance with the principles of legality, legitimacy, and necessity. This policy explains how we collect, use, and protect your information.

I. Information Collection

When you use this website or purchase products, we may collect the following information:

Basic Information: Name, email address, contact number

Shipping Information: Shipping address, recipient information

Order Information: Purchase history, order details

Technical Information: IP address, device information, browsing history, etc.

II. Information Use

The information we collect will be used for:

Processing orders and arranging delivery

Providing customer service and after-sales support

Sending order confirmations, logistics updates, and other notifications

Optimizing website functionality and user experience

Preventing fraud and ensuring transaction security

III. Information Sharing

We will not sell or rent your personal information. Shared only in the following situations:

When cooperating with logistics companies to complete delivery services
When processing payments with payment institutions
When disclosed as required by laws, regulations, or regulatory requirements
IV. Payment Security

All payments are completed through secure third-party payment platforms. We do not store your sensitive payment information (such as bank card numbers, passwords, etc.).

V. Data Protection

We take reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, or alteration.

VI. Data Retention

We retain your information only for the period required to achieve the service purpose or by law, after which it will be deleted or anonymized.

VII. Your Rights

Within the scope of applicable law, you have the right to:

Inquire about and access your personal information

Correct or update information

Request the deletion of your data

Withdraw authorization (if applicable)
VIII. Cookie Explanation

We may use cookies or similar technologies to improve your browsing experience. You can manage or disable them through your browser settings.

IX. Policy Updates

This Privacy Policy may be updated based on business development or legal requirements. Updated versions will be published on the website and take effect.

  1. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Phone: 1 9853393961

Email: rattanaphonepinson@rambora.shop

We are committed to providing you with a safe and reliable shopping environment, allowing you to choose your favorite cups with peace of mind.