Welcome to Rambora LLC. Please read the following terms carefully before browsing or purchasing our products. By using this website or completing a purchase, you agree to all the contents of these Terms of Service.

I. Service Content

This store provides the display, sales, and related customer service for glassware, insulated cups, stemmed glasses, and other products, including product consultation, order processing, and after-sales support.

II. User Responsibilities

Users should abide by the following regulations when using this website:

Provide true and accurate personal and shipping information;
Use the website legally and do not engage in any illegal activities;
Do not interfere with the normal operation of the website or infringe upon the rights of others.

III. Orders and Purchases
Once the user submits an order and completes payment, the order is considered confirmed;
We will arrange shipment according to the order information;
If shipment is impossible due to insufficient inventory, system abnormalities, or force majeure, we reserve the right to cancel the order and provide a full refund.

IV. Billing Terms (One-Time Sale)
All products in this store are for one-time purchase only;
Subscriptions, automatic renewals, or recurring charges are not involved;
Product prices are as displayed on the page when you place your order;
The total order amount includes the product price and related shipping and taxes (if applicable);
Unless confirmed by you, we will not charge any additional fees.

V. Delivery Service

After order confirmation, we will arrange shipment within a reasonable time. Delivery time may be delayed due to region, logistics method, or force majeure.

VI. Product Use and Safety

Please use the product correctly according to the instructions:

Glasses and stemmed glasses are fragile; please avoid strong impacts; Avoid emptying or prolonged dry heating of insulated cups; Please pay attention to safety during use to avoid burns or damage.

VII. After-Sales Service and Returns/Exchanges

If the product has quality problems or does not match the order, you can apply for a return or exchange. Please refer to the return policy for specific conditions and procedures.

VIII. Intellectual Property

All content on this website (including text, images, designs, etc.) is protected by law and may not be copied, disseminated, or used for commercial purposes without authorization.

IX. Limitation of Liability

To the extent permitted by law, we shall not be liable for any indirect losses arising from the use of this product or service.

X. Terms Updates

We may update these Terms of Service based on business development or legal requirements. Updates will take effect upon publication on the website.

XI. Contact Us

If you have any questions about these Terms of Service or your order, please contact us:
Tel: 1 9853393961

Email: rattanaphonepinson@rambora.shop

We are committed to providing you with high-quality cups and excellent service, making every drink more reassuring and enjoyable.